Guides on ordering, protections, and logistics in the Middle East.
Start with the essentials
Create an account, browse categories, and post RFQs to receive quotes.
Secure payments, refunds for undelivered orders, and case resolution.
Shipping options into GCC, free-zone deliveries, and customs support.
Pay by card, bank transfer, or LC where available. Funds release per milestones.
Quick answers to common buyer questions
Refunds apply to undelivered or not-as-described orders. Provide evidence to start a case.
Air for speed, sea for bulk, and road for regional delivery. Customs supported.
Funds are held until milestones are confirmed. See Order Protections for details.
Plan before you place an order
Make sure requirements are documented.
Define payment stages clearly.
Prepare paperwork for smooth clearance.
Use QA checks to avoid surprises.
Click Sign Up in the top navigation, enter your email, and verify it. Then complete your company profile.
Go to the RFQ page, describe what you need, and upload any references or specifications.
Yes. We hold funds in escrow until you confirm delivery and quality.
Open a dispute within 7 days of delivery. We mediate and offer refunds or replacements.
Yes. You can negotiate with suppliers through messages or live chat.
We offer sea freight, air freight, and express courier options based on your urgency and budget.