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The world's leading B2B e-commerce marketplace for global trade. We connect buyers and suppliers from across the globe through a secure and efficient platform.

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Compliance & Docs

Documentation Support

Get help with contracts, certificates, and import documentation across MENA.

Request Documentation HelpExplore Services

Quick Guides

Essential information to help you navigate documentation requirements.

Write a Clear Contract

Define specs, tolerances, QC, shipping terms, and penalties.

Certificates You May Need

SASO, G-Mark, CE, FDA—depending on product and country.

Prepare Shipping Docs

Commercial invoice, packing list, BL/AWB, and insurance.

Our Documentation Services

How we can assist you with your documentation needs.

Contract Templates

Standardized contracts with QC, delivery, and payment clauses.

Compliance Certificates

Assistance with GCC/SASO/CE and other regional certifications.

Import Documentation

Pro forma invoices, packing lists, and customs documentation.

Key Terminology Glossary

Incoterms

  • EXW, FOB, CIF, DDP
  • Allocation of risk and costs

QC Terms

  • AQL, Pre-shipment inspection
  • Factory audit

Shipping

  • BL/AWB, HS code
  • Customs clearance

Documentation Checklist

Before Production

  • Signed contract
  • Technical specs
  • Payment terms

Before Shipping

  • Inspection report
  • Certificates
  • Insurance

At Customs

  • Commercial invoice
  • Packing list
  • Bill of lading/AWB

How Documentation Supports Protection

Why it matters

  • Clear terms reduce disputes and speed up resolution.
  • Verified certificates ensure compliance and avoid delays.
  • Accurate shipping docs enable fast customs clearance.

Get Documentation Right

Start with templates and expert guidance.

Request Documentation Help